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Psychological Safety

Psychological Safety - coined by Prof Amy Edmondson, Harvard Business - describes a team culture where members feel that they have permission for candor. It came out of a study at Google into high-performing teams.

It is observed as a group-level phenomenon that shapes the learning behavior of the group. Psychological Safety leads to measurably better decision-making and is strongly linked to outcome performance in creative, novel and collaborative work.

Questions that Edmondson initially used to measure:

  1. If you make a mistake on this team, it is not held against you.
  2. Members of this team are able to bring up problems and tough issues.
  3. People on this team sometimes accept others for being different.
  4. It is safe to take a risk on this team.
  5. It isn’t difficult to ask other members of this team for help.
  6. No one on this team would deliberately act in a way that undermines my efforts.
  7. Working with members of this team, my unique skills and talents are valued and utilized.

Measures leaders can take to foster Psychological Safety on team: