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Swarm and Solve

Swarm and Solve is the practice escalating a problem at the time it occurs, by “pulling in as many people as needed” until the problem is resolved.

The concept originates in (physical) manufacturing where it is triggered when an Andon Cord is pulled when a problem (defective part, too long processing time, anything awry..) is detected.

While the practice can be expensive in the moment (many resources/people allocated; many context switches through work interruptions), it is assumed that solving the problem as fast as possible is less costly in the long-run.

global learninginterrupts work
all minds -> fastest remedytriggers context switches
puts high & obvious prio on issuedisgruntles workers
minimizes WiP